About Us

Meet Our Team of Brand Enthusiasts Committed to Serving You

volkswagen-waterloo

Welcome!

Thanks for visiting our website and taking the time to learn more about who we are. We hope that you’ll offer us the opportunity to earn your business and to show you firsthand what we mean by being “Positively Different”. Since the founding of our company in 1973 (originally under the name of Autohaus Waterloo) we have focused our mission statement around a simple but often overlooked principle: Treat the client the way you would want to be treated. With their positive attitude, our team of professionals have created a culture of enthusiastic commitment.

Many of us have been with the company for well over 10 years (Brad is in the lead at 36 years) and our hope is that you’ll only feel like a stranger once. We work hard to offer an atmosphere in our store that balances being casual and pressure-free while ensuring you receive the information and support you require to make an informed decision. This focus has helped Volkswagen Waterloo to establish itself as a one of the leading Volkswagen retailers in southwestern Ontario.

Our consistent growth has led to expansions to both the showroom and service department areas. Through the loyalty of our amazing clients, we’re ready to grow again. We are currently in the planning stages to build a brand new facility on our current location in the near future.

In addition to having fun at work and offering our clients a great experience, we also feel it’s important to give back to the community by supporting local organizations like the Rotary Centre, Waterloo United Soccer Club, K-W Foodbank, Angel Arms Animal Rescue, and KidsAbility.

If you haven’t already, check us out on social media! For a little information on the history of Volkswagen Waterloo, this article from The Canadian Business Journal published in 2013 offers some great insight.

We look forward to meeting you!

David Krause
General Manager

A little about Volkswagen Waterloo’s History

Volkswagen Waterloo was founded in 1973 as Auto-Haus Waterloo. We are proud to have been part of Volkswagen’s 60 year history in Canada for 40 years. After an ownership change in the mid nineties, the name was changed to Volkswagen Waterloo. With a strong focus on customer satisfaction in all departments, the company has grown substantially. As a result, both the shop area and the showroom were expanded and today Volkswagen Waterloo is among the leading VW retailers in South Western Ontario.

Volkswagen Waterloo is a member of the Kitchener Waterloo Automobile Dealer Association (KWADA). CADA, OADA, UCDA, and the German Canadian Business Association.

Our charitable involvement includes primarily the KidsAbility Centre for Child Development.  We also support the Grand River Hospital and a number of smaller local charities and initiatives.

Please note that we offer FREE WiFi in our building. Should you require a work station while waiting, we have a desk just for that purpose. Just ask at the information counter.

And: Wir sprechen Deutsch.