What the Community says about us…
We are committed to making you a long-lasting customer and friend.
I am super impress with the service adviser Nolan even I still have not physically been to their dealership! I called and made an appointment to bring my car in for checkup as I will be driving to Waterloo from Vancouver next week, thus, it would be a good idea to make sure the car survives the long road trip! Anyhow, Nolan was very helpful to all [...]
Dave was great as a service advisor and I really appreciated the free wash code for the No Touch down the street seeing as they don't have a wash onsite. I think pricing was quite fair for the service that was performed and they'll get my next service appointment as a result! As a bonus the shuttle driver was also great to chat with.
VW Waterloo has looked after me and my family and the many VW’s we have owned for many years going back to 1999. I purchased my first VW in Waterloo the Jetta 1.8T. After a few years of researching the VW brand and since that first vehicle was purchased. I have gone back to VW Waterloo to purchase and have VW Waterloo maintain 7 more vehicles. [...]
Excellent experience with the Service Manager, Brad. He was able to direct me to exactly what had to be done and an exact estimate of costs! Very good experience!
You will be hard pressed to find a better experience purchasing a new car- I visited multiple dealerships and none came even close to the kind of service I received at Volkswagen Waterloo- Justin was very patient throughout the process and never pressered me into buying until I was ready- Shawn was very informed and gave me all the importint information [...]
Amazing customer service at Volkswagen! Michael and his team were friendly, completely honest and transparent about the car; and worked so fast and efficiently. I had a great experience buying my first car!
The VW Waterloo team was amazing in helping me purchase my first car. Big shoutouts to Robert, Shawn, Matt and Thomas for putting in a great effort to make sure everything went smoothly. The team really went above and beyond and it might be my first car, but it certainly won't be my last Volkswagen. I love my Passat!
We are conveniently located at 550 Weber Street N,
Waterloo ON, N2L 5C6