Make Virtual Your Reality
Purchasing a car has never been easier. If you’re looking to upgrade to a new or pre-owned vehicle, our virtual showroom is open for business.
We’re here to answer any questions on your mind, and ready to deliver the same level of positively different customer service that you’ve come to expect from our team. The only difference? We’ve made it easier than ever to complete the buying or leasing process from the comfort of your home.
We would love to help you with the exciting process of purchasing a new or pre-owned vehicle. We have outlined 3 easy steps to help you bring a Volkswagen home … from home. Our team members are also here to assist you anytime online.
Choose your Vehicle
Customize your Vehicle
Customize your VW by choosing your accessories, protection plans, and preferred payment option. You can also request a conditional trade-in offer for your current vehicle*, and apply for credit straight from your device.
*Subject to final inspection
Reserve your Vehicle
Using our secure web portal, pay a reservation fee to secure your vehicle at Volkswagen Waterloo. The fee will be applied towards the purchase of your reserved vehicle, and is fully refundable should you change your mind.
Book your appointment
Schedule an appointment with one of our Brand Specialists to purchase your vehicle, discuss your delivery/pick-up options, and get behind the wheel of your new vehicle.
That's it! So what are you waiting for? Let's start shopping for your perfect vehicle.
Have more questions?
While we’re working hard to make your purchase as easy and convenient as possible, there are parts of the process that still require paper signatures.
Currently, you can shop for and reserve your vehicle online, then schedule an appointment to purchase and pick up your new vehicle at the Dealership.
The delivery of your new vehicle is the most exciting part of the process and it's our pleasure to make it seamless by delivering your vehicle directly to your home. Your vehicle will be fully detailed and sanitized to ensure it's safe and picture-perfect.
We'll also answer any questions you may have about the functions and operations. Your purchase doesn't end when the vehicle is delivered; we're not satisfied until you are.
Your safety and satisfaction are our top priority. We look forward to working with you and welcoming you to the Volkswagen Waterloo family.
You can pay the reservation fee by using your credit card on our secure web portal. The portal accepts VISA, Mastercard, and American Express.
Your vehicle reservation will not expire. However, we may want or need to sell the reserved vehicle before you've completed the vehicle purchase. In this case, we will contact you and refund your reservation fee to your original payment method, normally within 3-5 business days.
Yes. Simply contact us to adjust your paperwork and vehicle selections accordingly.
Of course! Just contact us to notify us of the desired change, cancel your initial reservation, and request a refund of your reservation fee. You can then place a new reservation for your preferred vehicle.
Yes, you can cancel your reservation at any time prior to finalizing your purchase. Simply contact the us to request a cancellation, and your reservation fee will be refunded to your original payment method within 3-5 business days.