Buy Online

Make Virtual Your Reality

Purchasing a car has never been easier. If you’re looking to upgrade to a new or pre-owned vehicle, our virtual showroom is open for business.

We’re here to answer any questions on your mind, and ready to deliver the same level of positively different customer service that you’ve come to expect from our team. The only difference? We’ve made it easier than ever to complete the buying or leasing process from the comfort of your home.

We would love to help you with the exciting process of purchasing a new or pre-owned vehicle. We have outlined 3 easy steps to help you bring a Volkswagen home … from home. Our team members are also here to assist you anytime online.


Choose your Vehicle

Explore our new vehicle inventory or our pre-owned inventory to search for and select your dream VW. If the vehicle is available at a participating Dealership, click “Build Your Deal” to start the reservation process.


Customize your Vehicle

Customize your VW by choosing your accessories, protection plans, and preferred payment option. You can also request a conditional trade-in offer for your current vehicle*, and apply for credit straight from your device.

*Subject to final inspection


Reserve your Vehicle

Using our secure web portal, pay a reservation fee to secure your vehicle at Volkswagen Waterloo. The fee will be applied towards the purchase of your reserved vehicle, and is fully refundable should you change your mind.


Book your appointment

Schedule an appointment with one of our Brand Specialists to purchase your vehicle, discuss your delivery/pick-up options, and get behind the wheel of your new vehicle.

That's it! So what are you waiting for? Let's start shopping for your perfect vehicle.

Shop now

Have more questions?

Can I buy my vehicle completely online?

While we’re working hard to make your purchase as easy and convenient as possible, there are parts of the process that still require paper signatures.

Currently, you can shop for and reserve your vehicle online, then schedule an appointment to purchase and pick up your new vehicle at the Dealership.

How does the trade-in assessment work?
Your conditional trade-in offer is based on the vehicle information and photos you provide. This includes details like your vehicle’s make, model, mileage, and VIN. Volkswagen Waterloo will present a final trade-in offer upon completing a physical inspection of your vehicle.
Home delivery or contactless delivery?

The delivery of your new vehicle is the most exciting part of the process and it's our pleasure to make it seamless by delivering your vehicle directly to your home. Your vehicle will be fully detailed and sanitized to ensure it's safe and picture-perfect.

We'll also answer any questions you may have about the functions and operations. Your purchase doesn't end when the vehicle is delivered; we're not satisfied until you are. 

Your safety and satisfaction are our top priority. We look forward to working with you and welcoming you to the Volkswagen Waterloo family. 

How do I pay the reservation fee?

You can pay the reservation fee by using your credit card on our secure web portal. The portal accepts VISA, Mastercard, and American Express.

Will my reservation fee expire?

Your vehicle reservation will not expire. However, we may want or need to sell the reserved vehicle before you've completed the vehicle purchase. In this case, we will contact you and refund your reservation fee to your original payment method, normally within 3-5 business days.

Can I add or remove accessories or protection plans after I've made my deposit?

Yes. Simply contact us to adjust your paperwork and vehicle selections accordingly.

Can I change my vehicle reservation to another vehicle?

Of course! Just contact us to notify us of the desired change, cancel your initial reservation, and request a refund of your reservation fee. You can then place a new reservation for your preferred vehicle.

Can I cancel my vehicle reservation?

Yes, you can cancel your reservation at any time prior to finalizing your purchase. Simply contact the us to request a cancellation, and your reservation fee will be refunded to your original payment method within 3-5 business days.