Service Department

Quality Volkswagen Service and Maintenance

Need to book a service appointment for your Volkswagen?

Our Service Manager, Brad Reinhart, has been with Volkswagen Waterloo since the early 1980s. His vast experience and knowledge serves our clients well.

Dave Rich, Alexis Ritzmann and Daine Wallace, our friendly Service Advisors, assist our clients by offering sound advice. Stephanie Garnham, our Appointment Coordinator, books service appointments that fit our clients’ schedules. Our Warranty Administrator, Kathleen Randell, diligently looks after our clients’ warranty claims.

We're extremely proud of our team of technicians. Every one of them is certified through Volkswagen, and Mike Ritchie, our Assistant Service Manager/Master Technician, has achieved Master Level Certification.

While waiting for your car to be serviced, enjoy a coffee or cold beverage and take advantage of our free Wi-Fi network! The password is posted right under the TV. Should you require some work space and privacy while waiting, we offer a desk in the showroom with a power connection.

In addition to offering loaner vehicles, we also provide a drop-off and pickup shuttle service that runs weekdays from 7:45 am to 5:00 pm. Tom Sgouromitis, our friendly shuttle driver, will be happy to assist you.

On your next visit, ask for a tour. We will be happy to show you our workshop

To schedule a service appointment, fill out the form below or call us at (519) 884-7470.

Be sure to check out our current service specials, parts specials & tire specials.


Quality Volkswagen Service and Maintenance
Book Your Appointment With Our Experts!

Service

Monday 8:00AM  /  5:00PM
Tuesday 8:00AM  /  5:00PM
Wednesday 8:00AM  /  5:00PM
Thursday 8:00AM  /  8:00PM
Friday 8:00AM  /  5:00PM
Saturday 8:00AM  /  2:00PM
Sunday Closed

call us

1-519-884-7470

Parts

Monday 8:00AM  /  5:00PM
Tuesday 8:00AM  /  5:00PM
Wednesday 8:00AM  /  5:00PM
Thursday 8:00AM  /  8:00PM
Friday 8:00AM  /  5:00PM
Saturday 8:00AM  /  2:00PM
Sunday Closed

call us

1-519-884-7278