Service Department

Quality Volkswagen Service and Maintenance

Questions about your Volkswagen? Need to book a service appointment? We are here for you! Having over 60 years of combined Volkswagen factory training experience, service managers Brad Reinhart and Mike Ritchie have the knowledge and experience to guide our team of dedicated professionals. Not only have we built a state-of-the-art facility, we continually invest in our team, training, and latest in diagnostic tools. These investments ensure we can deliver on our commitment to a positively different service experience. Scheduling an appointment can be done through our online scheduling tool or by reaching out to any one of our friendly advisors.

What is Positively Different Service?

Whether you book online or through one of our advisors, every service appointment is scheduled with a 15-minute window set aside for your vehicle check-in. Please arrive within this allotted time and drive your vehicle into the service drive. A service concierge will be waiting to greet you. In addition to a complimentary alignment check being completed, they will perform a vehicle walkaround with you and introduce you to your service advisor. If you choose to wait for your vehicle, we have ample seating in our lounges with charging stations, and a beverage center to make your stay more comfortable. We'll keep in touch during your repair or vehicle service through your preferred communication method – phone, email, or text.

We keep you going while your vehicle isn't

If booked along with your service appointment, we do offer a local shuttle service. For approved warranty repairs, we have a fleet of loaners that you may also qualify for. Just ask a service advisor and they will be happy to assist you. Throughout your repair or vehicle service, we will stay connected with you. Let us know if you prefer phone, email, or text so we can minimize interruptions throughout your busy day. We look forward to seeing you and appreciate you trusting us with your servicing needs.

Book Your Appointment With Our Experts.

Use our online scheduling tool or contact one of our friendly advisors.